MILASI COUTURE TRADING LLC (website: https://milasidubai.com/) respects your right to privacy and is committed to protecting the confidentiality of your personal data when you fill out forms, make inquiries, or use our website.
By using our website and submitting your information, you agree to the terms of this Privacy Policy.

1. General Provisions

1.1. This Privacy Policy (hereinafter referred to as the "Policy") applies to all information that MILASI COUTURE TRADING LLC may obtain about a User while they use the website https://milasidubai.com/.
1.2. By using the services of the Site, the User signifies their unconditional acceptance of this Policy and the terms for the processing of their personal information as outlined herein.
1.3. If you do not agree with the terms of this Policy, the User must refrain from using the Site.

2. Personal Information We Collect

2.1. Information Provided by the User:
When you fill out the bridal appointment / try-on booking form on the website, you provide the following personal information:

• Your full name;
• Phone number (for confirmation and communication regarding your appointment);
• Email address (E-mail);
• Preferred date and time for your visit (technical information for booking purposes).

2.2. Information Collected Automatically:
When you visit the Site, we automatically collect standard technical information that your browser sends to the server. This includes cookies, IP address, browser type and version, time of visit, and the pages you requested.

3. Purposes of Data Collection and Processing

We collect and store only the personal data necessary to provide the services offered on our website:

• For Appointment Booking: Processing your request, confirming your booking via phone or email, and scheduling the optimal time for your visit to our showroom in Dubai.
• For Client Communication: Notifying you about the status of your booking, sending reminders about upcoming try-on sessions, and consulting on our services.
• To Improve Website Functionality: Collecting cookie data helps us understand how visitors interact with the site, allowing us to enhance its structure, content, and user experience.

4. Conditions for Processing and Transferring Data to Third Parties

4.1. Your personal data (name, phone number, email) is used exclusively by the staff of MILASI COUTURE TRADING LLC to manage your inquiries and appointments.
4.2. We do not sell, trade, or rent your personal information to third parties. We may disclose information only when required to do so by the applicable laws of the UAE.

5. Use of Cookies
5.1. The website https://milasidubai.com/ uses cookies (small text files placed on your device).
5.2. We use cookies to:
* Ensure the proper functioning of our contact and booking forms;
* Collect anonymized analytics (e.g., via Google Analytics) to understand website traffic and user behavior;
* Remember your preferences for future visits.
5.3. You can disable cookies at any time by adjusting your browser settings. However, please note that disabling cookies may affect the functionality of certain parts of our Site.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

7. Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected (e.g., processing your appointment and providing follow-up service). Once the purpose is fulfilled, your data is securely deleted or anonymized.
8. Consent to Data Processing
By submitting a contact or booking form on the Site, the User explicitly agrees to this Privacy Policy and the terms of processing their personal data. Submitting a form also constitutes consent to receive occasional service-related communications (such as appointment confirmations or reminders) from MILASI COUTURE TRADING LLC via the provided phone number and/or email address.

9. Changes to This Policy

9.1. MILASI COUTURE TRADING LLC reserves the right to update or change this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon the posting of the revised Policy on this page.
9.2. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us via the contact form available on the website or by calling the phone number listed on the main page.